Terms of Service

Your account

• You must be at least 16 to use Ceresis Core.
• Keep your sign-in details to yourself. You’re responsible for what happens under your account.
• One person per account. Tell us at support@ceresiscore.com if you think someone else has accessed yours.

Plans and billing

• Free has no charge and no time limit.
• Pro costs $9.99 a month or $74.99 a year, billed in advance. Payments are processed by Paddle, which acts as the reseller and handles tax. Paddle’s buyer terms cover the payment itself.
• Founding members — the first 100 people from the waitlist — pay $59.99 for their first year of annual Pro; it then renews at $74.99 a year unless cancelled.
• Coach groups. Someone who starts a coach group gets Pro at no charge while at least 5 of its members are on Pro; when that stops being true, their account returns to Free with all their data, unless they pay for Pro themselves.
• If a payment fails and isn’t fixed, Pro stops and your account moves to Free with all your data intact.
• Pro renews automatically until you cancel. You can cancel any time; you keep Pro until the end of the period you’ve paid for, then move to Free with all your data intact.
• If we change Pro’s price, we’ll tell you at least 30 days before it applies to your next renewal.
• Refunds are covered by our Refund Policy: your first payment in full within 14 days, and yearly renewals within 14 days.

AI features and allowances

• Pro’s AI features come with monthly allowances, shown in Settings, and an overall monthly AI budget per account (currently $4.50 of processing). Allowances reset on the 1st of each month.
• Past an allowance, logging keeps working — entries are filed without AI until the reset.
• AI output can be wrong. Calorie and macro figures, sleep and study totals, answers and briefs are estimates generated from what you logged. They are not medical, nutritional, fitness, or financial advice. Talk to a qualified professional before making health decisions.

Your content

• What you log is yours. You can export it or delete it at any time from Settings → Data & privacy.
• You give us permission to store, process and display your content only as needed to run Ceresis Core for you — including sending it to the service providers listed in the Privacy Policy.
• We don’t sell your content or use it to train AI models.
• Ceresis Core itself — the software, its design, documentation and name — belongs to us. Using it doesn’t give you any rights in it beyond using it under these terms.
• If you send us a suggestion, a bug report or an idea, we may use it to improve Ceresis Core without owing you anything for it. That covers the suggestion — never the data in your account.

Acceptable use

Don’t:

• break the law, or use Ceresis Core to harm or harass anyone;
• use it for fraud or to send spam;
• try to access other accounts or data, or probe, scan, scrape or disrupt the service;
• automate requests to get around plan limits, or resell access;
• upload malware, or content that infringes someone else’s rights.

We may suspend accounts that do, and will tell you why unless the law or safety prevents it.

The service

Ceresis Core is a place to write down what you did and see it added up. It is not a medical device, clinical software, or a source of medical advice, and nothing in it is a diagnosis or a treatment recommendation. Anything about pain, injury, illness or whether something is safe for you is a question for a doctor or a physio — including when you’ve asked us and we’ve answered.

• Ceresis Core is provided “as is” and “as available”, without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement.
• There is no uptime commitment or service-level agreement. The service may be slow, interrupted or unavailable, including for maintenance.
• We don’t guarantee that data can be recovered if it is lost, corrupted or deleted — by you, by a fault, or by one of our providers. Export regularly from Settings → Data & privacy if you rely on a copy.
• We may limit how often the service can be called (for example, per minute from one network) to protect it from abuse. Normal use stays well under those limits.
• We may change or remove features. If a change removes something you pay for, we’ll give notice.
• If we ever shut Ceresis Core down, we’ll give at least 30 days’ notice so you can export your data.

Ending it

You can close your account whenever you like, from Settings → Data & privacy. We may suspend or close an account that breaks the rules above, or if we have to for legal or safety reasons — and we’ll tell you why unless the law stops us.

When an account closes, paid features stop at the end of the period you’ve already paid for, and your data is deleted as described in the Privacy Policy. Export first if you want a copy — once it’s gone we can’t get it back. Anything that by its nature should outlast the account stays in force: what you owed us at the time, the limits on our liability, and the two sections below.

Liability

To the fullest extent the law allows, we aren’t liable for any indirect, incidental, special or consequential losses, or for lost data, profits or goodwill, however caused. Our total liability for any claim relating to Ceresis Core is limited to the amount you paid us in the 12 months before it (which is zero on Free). Nothing in these terms limits liability that can’t be limited by law.

If something goes wrong

Most problems are a misunderstanding or a bug, and both are faster to fix by writing to us than by filing anything. So before either of us starts a formal proceeding, the one with the complaint sends the other a written description of it — what happened, and what would resolve it — and we both try in good faith to settle it within 60 days. Write to support@ceresiscore.com; we’ll write to the address on your account.

This doesn’t stop either of us going to small claims court, or asking a court to stop something urgently. The 60 days pause any deadline for bringing a claim, so talking to us first can’t cost you the right to act later.

Law and changes

These terms are governed by the laws of California, United States, without regard to its conflict-of-law rules. Any dispute goes to the state or federal courts located in California, and both of us agree to those courts. If we change these terms materially, we’ll tell you at least 30 days in advance; continuing to use Ceresis Core after that means you accept the new terms.

These terms, with the Privacy Policy and the Refund Policy, are the whole agreement between us about Ceresis Core, and replace anything said before. If a court finds part of them unenforceable, that part is cut and the rest still stands. If we don’t enforce something straight away, we haven’t given it up. You can’t transfer your account or these terms to someone else; we may transfer them if Ceresis Core is sold or reorganised, and the terms stay the same for you if we do.

Questions: support@ceresiscore.com.