Refund Policy

Your first payment

Ask within 14 days of your first Pro payment — $19.99 monthly or $149.99 yearly — and we’ll refund it in full. No reason needed.

Renewals

• Yearly: ask within 14 days of a yearly renewal and we’ll refund that renewal in full.
• Monthly: renewals aren’t refunded, and we don’t refund part-months. Cancel any time and you keep Pro until the end of the month you’ve paid for.
• If you were charged by mistake — a duplicate charge, or a renewal after you’d cancelled — we refund it whenever you tell us.

How to ask

• Email support@ceresiscore.com from the address on your account, or reply to your payment receipt.
• Payments are handled by Paddle, our reseller, so the refund is issued by Paddle to the card or account you paid with. It usually shows up within 5–10 business days, depending on your bank.
• Please contact us before disputing a charge with your bank — it’s faster for you.

After a refund

A refunded subscription ends straight away and your account moves to Free with all your data intact. Deleting your account cancels the subscription immediately but doesn’t refund it on its own — ask within the windows above.

Your legal rights

Nothing here limits refund or cancellation rights you have under the law where you live. See also the Terms of Service.